Privacy Policy

Vervelo Technologies ("Vervelo," "we," "us," or "our") operates the website at vervelo.com and provides healthcare software development and consulting services. This Privacy Policy explains what information we collect when you visit our website or engage with our services, how we use it, and your rights with respect to that information.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly. When you submit a contact form, request a consultation, subscribe to communications, or otherwise contact us, we collect your name, email address, phone number, company name, and any other details you include in your message.
• Usage data. When you visit our website, we automatically collect standard web log data including your IP address, browser type, referring URL, pages visited, and timestamps. This data is collected through server logs and analytics tools.
• Cookies and similar technologies. We use cookies and similar tracking technologies to understand how visitors use our site, remember preferences, and improve site performance. You can control cookies through your browser settings.

We do not collect, process, or store protected health information (PHI) through this website. PHI handling within client-specific software engagements is governed by separate Business Associate Agreements (BAAs) and applicable HIPAA regulations.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the services or information you request
• Send communications you have requested, such as project updates or newsletters
• Understand how our website is used and improve its content and functionality
• Protect the security and integrity of our website and services
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

• Service providers. Third-party vendors who assist us with website hosting, analytics, email delivery, and CRM functions — only to the extent necessary to perform those services and subject to confidentiality obligations.
• Legal requirements. When required by law, court order, or government authority, or when necessary to protect the rights, property, or safety of Vervelo, our clients, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, in which case successor entities will be required to honor the terms of this policy or notify you of any material changes.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and inquiry records are typically retained for up to three years unless an ongoing business relationship extends beyond that period.

5. Security

We implement reasonable technical and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (TLS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights including:

• Accessing the personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of your information, subject to legal retention requirements
• Opting out of marketing communications at any time by using the unsubscribe link in any email or by contacting us directly

To exercise any of these rights, contact us at privacy@vervelo.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@vervelo.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: