healthcare CRM development Services
At Vervelo, we develop Healthcare CRM software for better patient relationship management. Our platforms improve communication, optimize workflows as well as improve care delivery through seamless integration with clinical systems.
Our Healthcare
CRM Services
At Vervelo, we provide complete Healthcare CRM development services. That improves patient management, strengthens engagement, as well as supports informed decision making. Each solution meets healthcare regulations while working in harmony with existing systems. Our Healthcare development approach ensures measurable improvement in patient outcomes.
How Vervelo’s Intelligent Solutions Drive Real-World Impact
Development Services for Healthcare CRM Software
We offer guidance to create the right CRM plan for healthcare organizations. Our experts study your current systems, identify areas for improvement, and design a roadmap that follows your goals while meeting patient engagement needs.
- We evaluate your CRM readiness through a detailed assessment plan
- With that, we create a step-by-step plan with clear milestones
- Highlight and implement features in the system that bring the most value and clinical benefit
- We also do the integration of secure data handling practices
Custom Healthcare CRM Development
Vervelo’s development team builds CRM platforms that match your healthcare workflows. The systems are easy to expand over time and comply with all data protection rules in the healthcare sector.
- Create CRM platforms that reflect the actual healthcare operations of your healthcare setting
- Use a structure that allows adding new features when required by you
- Add tools to in existing CRM to manage patient journeys across care stages
- We also apply secure methods for storing and transferring patient data.
EHR and EMR Integration Services
We link CRM platforms with EHR or EMR systems to ensure that patient information is consistent in all places.
- Allow information to flow both from CRM to clinical systems and from clinical systems to CRM.
- Keep patient records accurate by applying advanced mapping rules as well as the time stamp method
- We follow HL7 as well as FHIR for healthcare data sharing compliance during the CRM development
- We use identity checks and consent steps before exchanging data with users
Patient Engagement Solutions
Our solutions keep patients informed during the entire care process and increase trust while also helping healthcare providers maintain long-term relationships.
- You can deliver communication campaigns that are suited to each patient’s needs.
- Provide patients access to portals that allow self-scheduling and secure messages, and access to the allowed files in the system.
- Our CRM then sends reminders for appointments as well as follow-up visits.
- You can measure engagement levels and adjust outreach for better results according to the data on engagement levels
Healthcare Marketing Automation
We design automation that allows healthcare providers to reach the right people at the right time.
- You can plan campaigns using CRM to target groups with shared needs.
- Divide patient lists according to demographics and health records for better healthcare Marketing automation.
- You can review your campaign results through easy-to-use reports, dashboards, and many more analytic tools.
- Increase conversions through improvements based on data analysis.
Healthcare Analytics and Reporting
Our analytics help healthcare teams use CRM data to make better choices. The tools show both patient trends and performance results.
- Build prediction models that identify risks and opportunities for better care.
- Prepare reports on patterns at both the patient and population levels.
- Automate reporting to meet compliance and quality requirements.
- Create dashboards that match the role of each team member.
CRM Security Management
We design CRM systems with strong safeguards to protect patient information, and every step follows the laws and rules that apply to healthcare in your jurisdiction.
- We encrypt patient data during storage in the system as well as during transfer between various channels
- We control user access based on roles while tracking all their activity of them in the system
- We have a regular scheduled test for the system, and we often find and fix security risks regularly
- We keep records in CRM development that support compliance reviews
Ongoing CRM Support with Optimization
We maintain your CRM so it continues to perform at a high level, and our services focus on keeping systems reliable and improving them over time.
- During ongoing CRM Support with Optimization, we watch system performance and make changes before issues grow
- We can add new features to meet healthcare demands as they change over time
- We regularly conduct training sessions for your staff to use the CRM more effectively.
- We keep the system available through service agreements with uptime guarantees
Industries We Serve
Vervelo builds Healthcare CRM for many types of medical organizations. The software can be shaped to fit the special needs of different care settings. We help various providers improve their patient communication. Such as:
Hospitals
Large hospitals must organize information for thousands of patients for better patient management. Our CRM helps manage patient data across many different departments, labs, and many more data entry points. It helps create a better patient journey from admission to follow-up care.
Specialty Clinics
Clinics with a special focus, like cardiology or oncology, need specific tools, so we tailor the CRM to track health data related to a particular condition, supporting the delivery of specialized patient care.
Primary Care Practices
For general doctors, building long-term patient relationships is key. Our CRM helps maintain patient history over many years, so it also helps with sending reminders for regular health checkups, with many more benefits.
Mental Health Facilities
Privacy is extremely important in mental healthcare; hence, our CRM offers strong security to protect sensitive patient conversations with that, it helps in scheduling recurring therapy sessions.
Home Health Agencies
Care providers who visit patients at home need remote access to information for that purpose, our CRM allows care workers to view patient notes from any location.
Our 5-Stage
CRM Development Process
Vervelo uses a clear, five-stage process for every CRM project development. Our method ensures we build the right solution for your needs. It also makes certain the final product is reliable to use.
Stage 1: Discovery and Planning
This first stage is about understanding your goals/ meet with your team/ know the workflow, challenges/ create a detailed project plan
Stage 2: Design and Prototyping
The next stage is about creating a model of new CRM/ making it easy to use/ show you a prototype/ take feedback
Stage 3: Software Development
In this stage, we write the code/ build each feature/ work in smaller cycles/ show you progress at regular points
Stage 4: Testing and Quality Assurance
Before the software is delivered/ we test it completely/ we check the security of the system/ we also check its performance/make sure the final product is stable
Stage 5: Deployment and Support
After testing, we install the new CRM for your practice/ we give training on how to use the new tools/ our work continues after the launch
Regulatory Compliance in Healthcare CRM Development
Our Observance of European Union Rules
At Vervelo, we follow regulatory compliance in CRM development. These rules protect the personal information of every patient. This also builds trust in our services. Below are some important regulations we follow.
Our Observance of European Union Rules
The GDPR Regulation
The General Data Protection Regulation is a key rule in Europe. It is known as GDPR. For our services in Europe, we follow GDPR. This rule gives people more control over their personal data, It also sets strict rules for how we collect information. It also sets rules for how we use it.
Our Focus on Other Important Standards
SOC 2 Certification
A SOC 2 report shows that a company safely cares for customer data. We value this certification highly. It looks at security. It looks at availability. It looks at the privacy of a service. The report comes from a review by an outside party.
ISO Certifications
International Organization for Standardization awards are recognized around the world. We see great importance in these standards. An ISO 9001 award shows a focus on the quality of a healthcare CRM. An ISO 27001 award shows a focus on information security.
Our Adherence to HIPAA
For HIPPA adherence, we observe the Health Insurance Portability and Accountability Act is in American jurisdiction. It is often called HIPAA. Its parts help us keep health information private.
The Security Guideline
This guideline directs us to protect health information kept in electronic form. We take specific actions for our technology. We also take specific actions to secure our physical locations.
Our Business Associate Agreements
We work with many healthcare providers. We sign a Business Associate Agreement with each provider partner, which helps us to promise to protect patient information according to HIPAA.
Our Healthcare
CRM Development Process
Software Tech Stack
We work with many healthcare providers. We sign a Business Associate Agreement with each provider partner, which helps us to promise to protect patient information according to HIPAA.
| Layer | Tools and Frameworks | Example Use in Healthcare |
|---|---|---|
Data Storage |
MySQL, PostgreSQL, MongoDB |
Securely hold medical records and lab results |
Data Integration & ETL |
Apache NiFi, Talend |
Bring together information from many sources for analysis |
Machine Learning Framework |
TensorFlow, PyTorch, scikit-learn |
Train models for risk prediction, image review, or signals |
Programming Language |
Python, R, Java |
Write algorithms that process and interpret health data |
Natural Language Processing |
spaCy, NLTK, BERT |
Understand patient notes, doctor instructions, and visit summaries |
Imaging Analysis |
OpenCV, Keras |
Find patterns in X-rays or scans and help with diagnosis |
API and Microservices |
FastAPI, Node.js, Flask |
Connect artificial intelligence with EHR or patient portals |
Security |
OAuth2.0, SSL, Audit Log Tools |
Restrict access, encrypt records, and track every use |
Cloud Platform |
AWS, Azure, Google Cloud |
Host, scale, and back up solutions for clinics and hospitals |
User Interface |
React, Vue, HTML5 |
Build dashboards for care teams or patients |
Our Flexible Engagement Model
At Vervelo, we offer a Flexible Engagement Model to match your different development goals. You can select one based on how you prefer to work in software development. Vervelo’s different model focuses on different engagement formats so we can guide execution at every stage.
Dedicated Development Team
You get a fixed team focused only on your software. They do not shift between projects.
- We assign you a developer that works under your direction so the productivity stays aligned with the standard we have decided.
- You can ask for adjustments in team skills during the project. We will make changes fast.
- Project support and setup come from our side. You only track delivery progress.
- This model fits long projects with steady tasks. It works well when the software must grow.
Time and Material Model
This model suits work with flexible direction. It moves with your project vision.
- You pay based on the time used for each task, as it works well in discovery phases.
- We provide tracking on all active work. You see task movement every week.
- This format allows you to change features mid-way. You stay involved in scope.
- The Time and Material Model fits the initial stage of software development.
Fixed Scope Engagement
This format fits short efforts with clear goals, so everything is planned from the start.
- You confirm project size before we begin. Goals stay locked during the build.
- We estimate time and tasks before coding. You get a price and timeline.
- Project flow follows a straight delivery path with any changes requiring a new review.
- It is best when features are defined! So, this works for projects like MVPs.
Why choose us
Vervelo delivers Healthcare CRM systems that address operational challenges. Our focus on compliance, accuracy, and ease of use ensures that healthcare providers receive solutions that work reliably in clinical settings. We guide projects from the first idea to long-term operation with clear communication and careful execution, here are our healthcare stats:
0
+
Healthcare and Enterprise Projects
We have built software for hospitals, diagnostic labs, and home care providers. Each product addresses a separate medical task with a clear digital workflow.
Global Clients
0
+
We serve healthcare providers in different locations with varied operational needs. Technical preparation kicks off with each engagement, at the end software that is ready to use concludes it.
Client Satisfaction and Success
0
%
Our clients return to extend features that support patient care and provider efficiency. They choose our method because we build what is needed with reliable code.
Hours Worked
0
k+
We write patient modules, clinical forms, and task-based dashboards in every project. Each unit follows proper documentation with tracked version control.
Contact
Us
Let’s Talk About Your Project
At Vervelo, we deliver seamless integration and performance-driven solutions that move your business forward in the digital age. Share your vision—we’re here to bring it to life.
We’ll reach out to you shortly!
Our innovative approach ensures seamless integration and unparalleled performance, driving your business forward in the digital age.
Pune, Maharashtra, India
Follow us on
Frequently Asked Questions about
Healthcare CRM Development Services
Why should a healthcare practice use a CRM?
A special healthcare CRM helps a medical practice build stronger patient relationships. It organizes patient communication in one place. This allows your team to provide a more personal care experience for every patient.
How does a CRM help a medical practice?
Our CRM helps your medical practice in many ways. It can automate daily tasks like appointment reminders. This saves your staff valuable time. It also provides insights from patient data to help you improve your services.
How much does it cost to get a new CRM?
The cost of a new CRM can vary greatly. The final price depends on the specific needs of your practice. A simple system for a small clinic will have a different cost than a large system for a hospital. We provide a detailed price quote after our first planning meeting with you.
How long does the CRM development process take?
The timeline for building a new CRM depends on its size. It also depends on the number of special features required. A simple system may take a few months. A more complex one will require a longer period. We create a detailed timeline for you during our planning stage.
Can your CRM connect with our existing EHR software?
Yes, connecting to your current EHR is a key part of our service. We build a link between the two programs. This gives your team a single, unified view of all patient information. It saves time and reduces errors.
How does your CRM help with patient communication?
Our CRM has many tools to improve patient communication. We can build a secure message portal. The system can also send automatic appointment reminders. These tools help keep your patients informed and involved in their care.
Is a custom-built CRM better than a standard one?
A standard CRM is made for many types of businesses. Our custom CRM is built only for your medical practice. It matches your exact workflow. You get all the features you need without the ones you do not.
How do you ensure the CRM is secure and follows HIPAA compliance?
Protecting patient information is our most important duty and we build strong security into every part of the software and we use powerful data coding methods with that we also set up access based on staff roles. With many more such processes, our work always follows the strict security rules of HIPAA compliance.
Haven’t Found Your Answers? Ask Here
Email us at sales@vervelo.com – we’re happy to help!